Send us an email with any questions and we will be happy to help
19 Cecil Street. The Quadrant, Level 4. Singapore, 049704
Mike’s experience in the wine industry started in Margaret River, Western Australia, 22 years ago and has seen him work in wineries around the world. He started Equatorial Wines 10 years ago in Singapore to import awesome family owned, boutique wine from the new world, with a specific focus on Australia and New Zealand.
Mike explains, "we remove the hassle out of buying quality wine by selecting and sending you 6 or 12 hand-picked bottles each month. We allow you to choose your style of wine be it white, red or crisp bright sparkling. And if you don't like what we send you - send it back, we will replace it.
For a minimal monthly investment we send you seriously good wine.
6 or 12 bottles of your choice each month for 6 months
No-fuss monthly recurring credit card payment
Pause subscription option within 6-month membership
Free delivery first week of the month
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
By using this site, you represent that you are at least eighteen (18) years of age and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at email@example.com
The pricing of each of the The Wine Lounge packages are fixed, include GST and delivery.
Payment will be made automatically every month. Your statement will read “Equatorial Wines”.
All our customers are advised to examine all goods ordered at the time of the delivery. Any breakages or discrepancies in quantities of items delivered should be brought to the attention of the delivery personnel and to our customer service at the time of delivery.
Vintages are subject to change, as wineries release new wines throughout the year.
No problems! Email us at firstname.lastname@example.org before the 20th of the month and we will be in contact with you to arrange a solution.
Your wines will be delivered to the Singaporean address given. We will contact you 24 hours prior to delivery to arrange a time suited to you. Deliveries are made Monday to Friday between 10am and 6pm.
Please get in contact with us at email@example.com and we will arrange collection of the unwanted wines and organised a replacement for you. Also please give us your feedback so we can improve your wine selection next time! We are here to help.
19 Cecil Street, The Quadrant, Level 4, S049704